fxhotels.com Lowest Internet Rate
fxhotels.com Lowest Internet Rate
fxhotels.com Lowest Internet Rate

Lowest Internet Rate Guarantee
Have you ever booked a room and later discovered a cheaper rate on another site or from other channels? Or are you tired of searching for the best rate for your FX Hotels stay? Now, don’t worry at all!
Every hotel reservation booked through www.fxhotels.com for any FX hotel is guaranteed to have the best publicly available rate on the internet or FX Hotels will match the lower rate PLUS give you an additional 20% discount off the lower rate found, after verification by the hotel
To use this Guarantee, please check here download and fill in theLowest Internet Guarantee Claim Form

Terms and Conditions of FX Hotels Group Lowest Internet Rate Guarantee:
1. Guest must have a confirmed reservation booked via www.fxhotels.com and possesses a system generated confirmation number.
2. Guest must book the lowest available rate on www.fxhotels.com, for the required accommodations, in order to qualify for the Lowest Internet Rate Guarantee.
3. The competing website is defined as websites not owned by FX Hotels Group or Furama Hotels International.
4. The competing rate must be for the same hotel, same room type, same arrival date, for the same number of nights and the same number of guests.
5. Claim must be lodged within 24 hours of making your original booking and prior to you checking into the hotel.
6. Rooms on the other website must be publicly available, viewable and bookable on the Internet at the time of verification
7. The FX Hotels Group Lowest Internet Rate Guarantee applies only to the Room Rate for the duration of the reservation and does not include any taxes.
8. Only one 20% discount per night regardless of the number of lower rates found
9. The number of points awarded to FX Hotels Members will be determined on the actual rate paid by the guests on check out.
10. If a lower rate is found on a third party website, but is lower due to currency exchange rate and or rounding applied on the third party website, the Lowest Internet Rate Guarantee will not apply. Rate will be converted to Chinese Yuan for comparison and FX Hotels Group reserves the right to deny a claim where the competing rate appears lower due to, but not limited to, different currency exchange rates used by the two rate providers.
11. FX Hotels Group has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the Competing Rate is genuinely available and that the claim meets all terms and conditions. In case of dispute FX Hotels Group’s decision is final.

The FX Hotels Group Lowest Internet Rate Guarantee is NOT valid for the following:
• Websites or rates where the hotel’s brand and the specific hotel are not known until the booking is made, this includes opaque and auction sites
• Web sites that package travel entertainment, hotel and/or food and beverage components such as airfare with hotel stay or car rental with hotel stay, or airfare, hotel stay and restaurant voucher, and other such similar packaging.
• Packaged rates that include taxes, service charges, meals (food & beverage), coupons and vouchers, parking, services or other amenities
• Rates that have been negotiated by the hotel with corporations, membership rates, government rates, promotional rates or travel agency rates.
Still have questions? Please drop us an email at cro@fxhotels.com